Questions for MyHusky
To start chatting with MyHusky, say, “Alexa, start MyHusky” and then start your questions.
Or simply say, “Alexa, ask MyHusky…”
Balances, Dues, Financials
Do I have any library fees?
Have I been awarded financial aid?
What is my balance?
When will my aid disburse?
Why does my bill not show my recent payment? (request for updated billing statement)
How many Dining dollars do I have?
How many Husky dollars do I have?
How many Laundry bucks do I have?
How many Printing dollars do I have?
How many guest swipes do I have left?
How many meals do I have left this week?
How many Profiler meals do I have left?
GPA and Grades
What is my final grade for ___ course?
What's my GPA?
Important Documents, Dates, and To Do's
Is my "I am Here" complete?
What is the status of my refund request?
Has my health insurance been waived?
Do I have a hold on my account?
When is my FAFSA due?
Have all of my financial aid documents been received by Student Financial Services?
Am I enrolled in direct deposit?
Where is the 1098T?
When is my move-in date?
When is my move-out date?
Where is my financial aid award letter?
What documents do I need to submit for my financial aid?
Schedules and Important Dates
When is my next class?
Where is my next class?
What time is class on Tuesday?
What is my class schedule ?
What is my room number?
What is my mailbox combination?
What is my mailbox number?
What is my mailing address?
Where can I receive packages?
When is my housing selection time?
Who are my roommates?
When can I register for classes?
Who is my professor/instructor?
What is my locker?
Where is the laundry room?
What is the deadline to withdraw without a W?
When is the last day of class?
What is the deadline to sign up for the T pass?
When is the last day of class?
How do I contact my instructor?
Where is my RA's office?
Where is my RD's office?
Are there any new announcements in my class?
How do I make a payment?
Are there any new announcements in my class?
Key Contacts and Advisors
*Please note that advisor data may take several hours to update
Who is my advisor?
Where is my advisor?
What is my advisor's phone number?
What is my advisor's email?
Who is my financial aid counselor?
Who is my RD?
Who is my RA?
Publicly Available Questions
Husky Card Services
If I get a replacement Husky Card, will everything still work on it immediately?
How long does it take for my replacement Husky Card to work?
How long for my new Husky Card to work?
When will my new Husky Card work?
My new HuskyCard isn’t working
Do I have to give you my old or broken card when I get a new one?
What do I do with my old Husky Card?
What happens if I lose my Husky Card and money has been spent on it?
What do I do if I lost my Husky Card?
I lost my HuskyCard.
Where do I bring my lost HuskyCard?
I can’t find my HuskyCard
When does my print allowance expire?
What is my printing allowance?
How much printing allowance do I have?
How do I find my printer allowance?
What do I have for print money?
When do my Laundry Bucks expire?
How many Laundry Bucks do I have?
What is my laundry balance?
When do Laundry Bucks restart?
Do Laundry Bucks roll over to the next semester?
What do I do if I was overcharged at a vendor?
What if a vendor overcharged me?
I was overcharged
How long does it take for Husky Dollars to become active once added?
When can I use my Husky Dollars?
What number do I text if I want to use the text message feature?
How do I use the text message feature?
How do I replace my Husky Card outside normal business hours?
How can I get a Husky card after hours?
How do I get a new Husky Card if the office is closed?
What do I do if I need a new Husky Card after hours?
What is the deadline for dropping or lowering my meal plan?
How can I drop my meal plan?
I need to change my meal plan.
How do I change my meal plan?
How can I add money to Laundry bucks?
I want to add money to laundry bucks. How do I do that?
Can I use Husky dollars to do laundry?
How can I add money to my printing allowance?
I want to add money for printing. How do I do that?
Can I use Husky dollars to print?
My CBORD MobileID app says maximum authorization limit reached. How do I fix this?
CBORD on my phone is not working.
I cannot use my CBORD MobileID app. How can I fix it?
My CBORD app will not allow me to open my door.
I cannot open my door with CBORD Mobile ID app.
What do I do if CBORD Mobile ID app isn’t working?
When can I apply for a student locker?
How can I apply for a student locker?
Where can I apply for a student locker?
I got a new Husky card but now I can’t open my locker.
My new Husky card is not working on my locker.
Student Financial Services
How do I apply for financial aid?
When will I receive my aid?
When will my financial aid be applied to my account?
What is FAFSA?
What does FAFSA stand for?
How do I pay a bill on my account?
Where do I pay my bill?
How do I pay my tuition fees?
Where do I pay tuition?
Where can I find my bill?
What is a financial hold?
How do I remove a financial hold?
What is the deadline to apply for financial aid?
When should I apply for financial aid?
How can I access my transcript?
How do I get my transcript?
How can I get my transcript?
I want my transcript.
How do I access my transcript?
Are transcripts free?
Where do I find my academic standing?
Where do I find my student records?
I want my student records.
How do I find my student records?
Where can I locate my student records?
How can I request degree verification?
I want to verify my degree.
How do I verify my degree?
I want to request degree verification.
How do I request degree verification?
Where is the registrar located?
Where is the Office of the Registrar?
Where can I find the Registrar?
Where can I find Office of the Registrar?
I want to go to the Registrar.
I want to go to the Office of the Registrar.
What is “I am here”?
What happens if I don’t do “I am here?”
Where can I see what courses are available?
Where can I find available courses?
Where can I see what courses are required for my major/minor?
What courses do I need to take for my major/minor?
How do I know what courses I need to take?
Parents - Orientation
|Is Orientation for undergraduate students only?|
|Do graduate/law/transfer students attend orientation?|
|When do International (Non-U.S. Citizen) students attend Orientation?|
|Is there an international student orientation?|
|When do N.U.in students attend Orientation?|
|Is there N.U.in orientation?|
|Will students meet with academic advisors at Orientation?|
|Will I have a chance to meet with my academic advisor during orientation?|
|If I attend a later Orientation session, will I get the classes I want?|
|How can I change my major?|
|Can I change my major at orientation?|
|What is a Career Fair and how can it benefit me as a student?|
|Where do I find information about the employers I am interested in meeting with?|
|How do I research employers I’m interested in?|
|I want to find more information on an employer.|
|What information should be included in my resume for the Career Fair?|
|What should my resume look like?|
|What should I put on my resume?|
|Where can I have my resume reviewed?|
|I want feedback on my resume.|
|Can I get feedback on my resume?|
|Are there resume assistance services at Northeastern?|
|I need assistance with my resume.|
|Why won’t some employers accept my resume?|
|Why won’t employers take my resume?|
|What should I know about the Career Fair if I am an International Student?|
|What should I wear and what do I bring to the Career Fair?|
|What is appropriate dress for a career fair?|
|What is the dress code for a career fair?|
|Do I need to wear a suit for a career fair?|
|How should I dress for career fair?|
|What are the various sports offered at Northeastern?|
|What are the northeastern sports teams?|
|When is the next Men’s hockey game|
|When is the next Men’s Basketball Game|
|When is the next Men’s Cross Country event|
|When is the next Women’s Cross Country event|
|When is the next Men’s Rowing event?|
|When is the next Women’s Rowing event?|
|When is the next Men’s soccer game?|
|When is the next Women’s soccer game?|
|When is the next Men’s Track and Field meet?|
|When is the next Women’s swimming and diving meet?|
|When is the Women’s next Track and Field meet?|
|When is the next Women’s Volleyball Game|
|When are Northeastern sport seasons?|
|When is football season?|
|What gyms are available for students at Northeastern?|
|When are intramurals?|
|What intramural sports are offered in the summer?|
|How do I join club sports?|
|How do I join club sports?|
|What are the gyms hours?|
|When do the gyms close?|
|When do the gyms open?|
|Are there exercise classes?|
|How do I sign up for exercise classes?|
|Where can I find the exercise class schedules?|
|How can I get a personal trainer?|
|Where can I get a personal trainer?|
|What do I do if my game tickets are lost or stolen?|
|What is my user name for my online account?|
|How do I renew my season tickets?|
|Where can I reserve my hockey & basketball tickets?|
|Can I reserve tickets for games?|
|Can I use my smart phone for entry to a game?|
|Where can I watch Northeastern Athletics games online?|
|Where can I watch the game online?|
|How do I make a donation to NU Athletics?|
|Can I make a donation to NU Athletics?|
|Where can I park for games at Matthews Arena?|
|Is there free parking for games?|
|Tell Quick Events to add go to the Northeastern Hockey Game tomorrow at 6|
|How do I get to Matthews Arena?|
|Where does the Northeastern field hockey team play its home games?”|
|Call the Northeastern Athletics ticket office.|
|What is the athletic’s ticket office number?|
|Buy tickets or find out ticket information|
|Where can I buy game tickets?|
|Bow do I buy game tickets?|
Northeastern University Police Department
|How can I submit an anonymous tip to NUPD?|
|When should I contact NUPD?|
|In what cases should I contact NUPD?|
|Is there a lost and found?|
|Where is the Lost and Found?|
|Where is NUPD located?|
|What jurisdiction does the NUPD have?|
|What area does NUPD serve?|
|What is the NU Alert – Emergency Notification System?|
|Who are NU Alert messages sent to?|
|How do I make sure I receive NU Alert messages?|
|What might an NU Alert message say?|
|What should I do if I receive a NU Alert message?|
|Who do I contact if I need urgent or emergency assistance while abroad?|
|What should I do if I am the victim of a crime while abroad?|
|What should I do if I am arrested?|
|Why should I download the SafeZone app?|
|How can I download the SafeZone app?|
|How can I opt-in for Advisories?|
|How can I report a crime?|
|How do I get to the Visitor Center?|
|Where is the visitor center?|
|I will be applying for financial aid: What do I need to do?|
|I need to apply for Financial aid.|
|How do I apply for Financial aid?|
|How do I access my personal application information?|
|Will I receive credit for any college courses or AP tests I have taken?|
|Does Northeastern give credits for AP tests?|
|Can I have a car on campus?|
|Where can I park the car on campus?|
|What is the difference between a Double Major and a Combined Major?|
|What is a combined major?|
How do I find an on campus job? Where can I find on campus job listings?
How do I submit my timesheet?
Where do I find my timesheet?
Can I get an off campus work study job?
Can I work off campus?
Can I work multiple jobs?
Can I work multiple work study jobs?
Can I work more than one job?
When is Labor Day?
When is President’s Convocation?
When is FallFest?
When is First Day of Classes?
When is Night at the Curry Student Center?
When is Panhellenic Recruitment?
When is Columbus day/Indigenous Peoples’ Day (no classes)?
When is Fall Mid-Term Exams?
When is Parent & Family Weekend?
When is Homecoming week?
When is Veteran’s day ?
When is Thanksgiving recess?
When is Reading Day?
When is Final Exams?
When is First day of spring classes?
When is Winter Involvement Fair?
When is MLK holiday?
When is Presidents Day (no classes)?
When is Spring break?
When is Relay for Life?
When is Springfest Concert?
When is Patriots Day – no classes or exams?
When is Reading Day?
When is Final Exams?
When is Senior Week?
When is Commencement?
When is First day of summer 1/NUterm/full summer classes?
When is Last day of summer 1/NUterm classes?
When is Finals for Summer 1/NUterm?
When is First day of summer 2 classes?
When is Last day of full summer classes?
When is Finals for full summer classes?
When is Last day of summer 2 classes?
When is Finals for summer 2?
University Health and Counseling Services
How can I make an appointment at University Health and Counseling Services (UHCS)?
How can I contact University Health and Counseling Services (UHCS)?
Does UHCS provide sick notes?
Can I get a sick note on campus?
When will I get an insurance card?
How do I get an insurance card?
What if I get sick during the night or I have an emergency and UHCS isn’t open?
What do I do if UHCS is closed?
Where do I go if UHCS is closed?
Who do I call in case of medical emergency?
What if I have a medical emergency?
May I use UHCS if I have not selected Northeastern University’s Student Health Plan (NUSHP)?
Can I still use UHCS if I am not on NUSHP?
Can all students use UHCS?
Will UHCS bill my parents, my insurance, or me?
How do I pay for visits to UHCS?
Can I get a prescription for birth control at UHCS?
Does UHCS prescribe birth control?
May I get a physical and/or gynecological exam at UHCS?
I need to schedule an appointment.
How do I schedule a doctors appointment ?
What if I need a prescription?
Can I get a prescription though UHCS?
Can UHCS prescribe medication?
Where can I fill a prescription with NUSHP?
How do I get a referral?
I need a referral for UHCS
How do I get a copy of my medical record or immunizations?
When is UHCS open?
What are UHCS’s hours?
Is Health Services open now?
Is there any storage on campus?
Can I store my stuff on campus?
Where can I park?
Does Northeastern have parking lots/garages?
Is there parking near campus/Northeastern?
Where are there parking garages on campus?
Are there parking lots on campus?
Can I bring a pet?
Are pets allowed in campus housing?
Can I have a pet live with me on campus?
How can I request All Gender Housing?
Is there All gender Housing?
What is included in a dorm room?
Do dorm rooms come furnished?
What furniture is included in a dorm room?
Are freshmen required to have a meal plan?
What dorms require a meal plan?
Do first-years need meal plans?
Are first-years required to have meal plans?
Are freshmen and sophomores required to live on campus?
What is the housing requirement at northeastern?
How long do I need to live on campus for?
When can I move off camous?
How can I request housing for a disability?
What types of rooms are available in Northeastern Housing?
Are there singles in Northeastern housing?
Can freshmen live in Singles?
Do I have to have a roommate in a residence hall?
Do Northeastern dorms have kitchens?
Are there kitchens in the dorms?
Are there kitchens in the residence halls?
What is a leased property?
What does leased property mean?
What is difference between a leased property and a dorm?
Is there housing for graduate and law students?
How do I apply for grad/law housing?
Is housing guaranteed for grad law students?
How do I apply for housing?
Where do I apply for housing?
Where is the housing application?
What is a living learning community?
What is an LLC?
Are transfer students guaranteed housing?
Are there any penalties for cancelling housing?
What happens if I cancel my housing?
How do I request a room change? How does room change work?
How do I change my roommate?
Can I change rooms?
What do I do if I get locked out?
I am locked out of my dorm, who should I call?
Can I have visitors/guests in my dorm?
Can friends/family stay overnight in my dorm?
Can I have overnight guests in my dorm?
Are there dorm checks?
Are there room checks?
Who conducts room checks?
Is my dorm room going to be checked ?
How do I become an RA?
How do I become a Resident Assistant?
Are RAs charged for Room and Board?
When can I apply to be an RA?
What do I do if I need repairs in my dorm?
Does Northeastern have a repair/maintenance service for dorms?
What do I do if something is damanged in my dorm?
How do I submit a work request?
What are the RA Office Hours
When can I talk to my RA?
I need to talk to my RA.
Information Technology Services
How do I contact Information Technology Services?
How do I reach ITS?
Who do I call to get help with my computer?
How do I fix my computer issues?
What is the ITS phone number?
What is the ITS email address?
How do I get tech help?
How do I contact the Service Desk?
How do I contact the Help Desk?
I need help with my computer.
How do I reset my password?
Can I reset my myNortheastern password?
How can I get a new myNortheastern password?
How do I reset my password for Northeastern?
I forgot my password. How do I reset it?
Can I access my outlook email and calendar via the web?
Is there an online version of outlook email and calendar?
How do I access the web version of outlook email?
Can I log into my email online?
How do I print on campus?
How do I print on campus from my laptop?
How do I connect to campus printers?
How do I use printers on campus?
How do I print at Snell?
I need to print from on campus
How do I print from the library?
What software does Northeastern offer?
What software can I download through Northeastern?
What is Microsoft Student Advantage?
Do students get Microsoft office?
How do I get Microsoft Office?
What is a Virtual Private Network (VPN)?
What is a Virtual Private Network?
What is a VPN?
Why should I use the VPN?
What is the VPN?
What does VPN mean?
How do I access the Virtual Private Network (VPN)?
How do I enroll in DUO?
How do I enroll in DUO MFA?
How do I register my device?
How do I register for NUWave-guest access?
How do I get wifi on my phone?
-How do I connect to NuWave?
-How do I connect to mobile wifi?
-How do I connect to wifi on mobile?
-How do I connect to NUwave on mobile?
-How do I get wifi on my phone?
How do I connect to wifi on Windows 10?
-How do I connect to Wifi on my computer?
-How do I connect to NuWave on Windows 10?
-How do I connect to wifi on my laptop?
-How do I connect to NUwave on mobile?
Where can I print on campus?
Where is the nearest printer?
Where can I go to print on campus?
What are the hours for the help and information desk?
-What are the hours for the IT help desk?
-What are the hours for the ITS help desk?
-How late is the help and information desk open?
What is the ITS operating hours
When does ITS close?
|What is the difference between an academic advisor and a co-op coordinator?|
|What is a co-op coordinator?|
|What is an academic advisor?|
|How do students get a co-op job?|
|How do I go on co-op?|
|I need to apply for co-op.|
|How do I apply for co-ops?|
|Do students work full time and take classes at the same time?|
|Can students take classes while working full time?|
|Can I take classes while on co-op?|
|Are students required to work in Boston?|
|Are co-ops only in Boston?|
|Are there co-ops outside of Boston?|
|Where can I co-op besides Boston?|
|Are there international co-ops?|
|What happens if a student doesn’t get a co-op?|
|What if I’m not offered a co-op position?|
|What if I don’t get a co-op?|
|Is co-op mandatory?|
|Do I have to go on co-op?|
|Can I skip co-op?|
|Are students required to participate in co-op?|
*Please note that Advisor data may take several hours to update
|Where is my advisor located?|
|Where can i find my advisor ?|
|Does each college have specific advisors?|
|How do I register for classes?|
|Where do i register for classes ?|
|Who do I contact with issues in my classes?|
|I’m having trouble with my classes.|
|What do I do if a class I need to take is not available?|
|A class I need to take is full.|
|What do I do if a class I need to take is full?|
|What is the academic integrity policy?|
|How can I get a tutor?|
|How can I find a tutor?|
|Where do I go for tutoring?|
|I need a tutor.|
|Where can I get help with writing papers?|
|Does Northeastern provide any writing assistance services?|
|I need help with writing my papers.|
|What is the Writing Center?|
Center for Student Involvement
|Who can book rooms through the CSI?|
|What rooms does the CSI book?|
|What spaces can I book?|
|Can I book for next academic year?|
|When do reservations open for the next academic year?|
|Who controls Egan and the Raytheon Amphitheater?|
|Can I book Egan and Raytheon?|
|Who controls the cultural centers?|
|How do I book space at the cultural centers?|
|Who controls the East Village Conference space?|
|Where is the game room?|
|Is there a game room at Northeastern?|
|How do I form a new organization?|
|How do I start a new club?|
|How is my organization funded?|
|How can my organization be reimbursed for purchases?|
|Where can I find a list of student organizations?|
|What student organizations are available at Northeastern?|
|What clubs are at Northeastern?|
|What is a Fraternity/Sorority?|
|How do you join a fraternity or sorority?|
|What is Northeastern’s policy on hazing?|
|Do fraternities and sororities at Northeastern haze?|
|Is there Fraternity and Sorority Housing?|
|Is there Greek Life housing on campus at Northeastern?|
|What is the difference between a Program Manager and an Advisor|
|How do I buy tickets to campus events?|
|When is CSI open?|
|When is the Programming Lab open?|
|What resources are available to student groups in the Programming Lab?|
|Does CSI offer any employment opportunities for students?|
|Does CSI hire students?|
|How can I check if a book is available at the library?|
|Is there a catalog of the Library’s books?|
|Are there late fees?|
|Are there fees for overdue items?|
|How much am I charged for late library books?|
|How do I pay fees on my library account?|
|Where do I pay my library fees?|
|What resources are available at the library?|
|Is there 3D printing on campus?|
|How do I reserve space at the library for group study?|
|Is there study space at the library?|
|Can I reserve space at Snell?|
|Can I reserve study rooms in the library?|
|How do I access a library computer?|
|Can I use library computers?|
|What credentials do I use to login to library computers?|
|How many books can I borrow at one time?|
|Are books required for my classes available at the library?|
|Are there books on reserve at the library?|
|Can I renew a borrowed book?|
|Can I renew course reserves?|
|How many times can I renew a book?|
|Are animals allowed in the Snell library?|
|Can I bring my pet to the library?|
|Are pets allowed in the Snell library?|
|Who do I contact if I need research help?|
|Is there any research assistance?|
|How do I find peer reviewed articles?|
|How do I find peer reviewed journals?|
|Where can I find peer reviewed articles?|
|Where can I find peer reviewed journals?|
|Are food and drink allowed in the library?|
|Can I bring food into the library?|
|Can I eat in the library?|
|What is an interlibrary loan?|
|Can I still request a book if it is unavailable?|
|When does the library open/close?|
|What are the library hours?|
|When is snell open?|
|When does snell close?|
|Is snell open 24 hours a day?|
|How do I get a locker?|
|Can I get a locker in the library?|
|How do I borrow laptops, cameras, and other equipment?|
|What equipment can I borrow from the library?|
|Can I loan equipments from the library?|
|Does the library have any Bloomberg Terminals?|
|Where are the Library’s Bloomberg terminals?|
Can I use my meal swipes outside of the residential dining rooms?
What is a Meal Plan Exchange? Where are Student Meal Plan Exchanges accepted?
What does the Traditional Meal Plan include? How does the Traditional Meal Plan work?
I have a Profiler plan, can I bring a guest to the residential dining rooms?
What can I eat if I have dietary restrictions? What do I do if I have dietary restrictions, a special diet or food related medical needs?
Where can I eat with food allergies?
Are there allergy-free spaces?
How do I meet with the Registered Dietitian?
What time is breakfast?
What time is lunch?
What time is dinner?
What type of Kosher Options are available?
Where can I purchase food inside Curry Student Center? What types of food are available at Curry Student Center?
What restaurants are in Curry Student Center
Where can I use my Traditional and/or Profiler meal plan?
Where/What do I eat when I don’t have time to visit the residential dining rooms?
Are Husky Dollars and Dining Dollars accepted at other locations?
What are husky dollars?
When do profiler meal plans start and end?
Disability Resources Center
What types of resources are available at the DRC?
What qualifies as a disability?
How do I register with the DRC?
How do I register a disability?
What do I do if I have a learning disability?
Is Northeastern handicap accessible?
Need Assistance with MyHusky?
We want your experience with MyHusky to be helpful. If it’s not, then we want to make it right. Visit our support page for answers to some commonly asked questions. If those don’t help you, then the Northeastern ITS Service Desk is ready to assist you.